Frequently Asked Questions
How can I pay?
I accept Google Checkout and Paypal. You can also pay direct to my UK bank account, or send a UK cheque (made out to Janice Kaye) or a postal order to an address in the UK that I will give you. I reserve the right to wait until the cheque has cleared before shipment.
Are all your items in stock?
Since my stock varies all the time as I sell on Ebay and other locations, I cannot guarantee that everything is in stock all the time. If it is not in stock, I can usually obtain it within a few days.
How is the jewelry packaged?
I usually send it in an organza bag. If you prefer a box, this is possible.
How much is postage & packing?
I have a fixed charge of £4.95 for jewelry - this is sent by registered airmail from Israel and takes 7 - 10 days to UK or 10 - 14 days to USA and sometimes longer. Everything else is charged by weight. If you need it faster, I can send it by EMS - 3 - 4 days delivery to USA and UK, but there will be an extra charge for this. PLEASE CONTACT ME BEFORE ORDERING.
*** Since December 2010, airmail packages over 500g are being delayed considerably by Homeland Security. I can not be responsible for these delays, so if you are in a rush, please consider EMS shipping.
Do you accept wholesale orders
We do. Please contact me to receive our special wholesale prices.
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